How do you address people respectfully in Asia’s diverse cultures? And how do you greet them in the crucial moment before business cards are exchanged? How do you make a good first impression? These may seem like very obvious questions[...]..
The whole subject of business card etiquette in Asia is a subject that creates a minefield of misunderstandings for Western businesspeople and a lot of embarrassed amusement – or rather, bemusement. However, there is no reason why this should be[...]..
When approaching business meetings or negotiations in China, remember that the entire procedure is a little like a team sport. In most companies, employees are team members for life. China itself is a huge national team that values cohesiveness and[...]..
One of the business leadership skills that is most difficult for Western executives to master in Asia is the art of cross-cultural communication. In Asia’s high context cultures, where mutual trust and understanding are the essential pre-requisites to building successful[...]..
I often find client’s eyes glazing over when I talk about business etiquette, and their eyes close completely when I go on to business etiquette in Asia. It sounds so boring, doesn’t it? ‘Etiquette’ suggests the position of knives and[...]..
One of the biggest challenges when communicating across cultures is the tendency to say and think ‘be like me’. This can cause all kinds of difficulties doing business in other countries and cultures like those of Asia – in negotiations,[...]..
Many Westerners doing business in Asia – even those who have been there for a long time – complain that they still feel outsiders in the country where they are operating. Some say that they expected to feel more at[...]..
I often hear Western businesspeople, including my own clients, say that they have difficulties understanding the right communication style to adopt in Asia business meetings or with members of their company’s Asia team – for example, when videoconferencing. There seem[...]..
For many people, adapting to another culture and lifestyle and way of doing business is often a challenge. And yet for the fortunate few, the ability to perform well in an international or multicultural role seems to come naturally. Why[...]..
There is a common myth among Westerners that all Asian countries share the same ‘Asian values’, attitudes and approach to business. In past decades Asian politicians like Lee Kuan Yew, the father of Singapore, or Dr. Mahathir of Malaysia have[...]..