The business leaders of today face extraordinary complexity, rapid change and increasing diversity in their markets and workforces.


Screen Shot 2016-07-17 at 12.14.28

When customers and employees feel confused, frustrated or misunderstood, they become disengaged and they choose the competition. This issue multiplies in a multicultural environment.

According to Bain & Company, the global management consultancy, 87% of CEOs consider the combination of culture, engagement and leadership as top priority. Unfortunately they know they are not prepared and solutions created before globalisation cannot provide optimum results.

The challenges continue to multiply

Diversity. Global engagement. New markets. Multicultural teams. Almost everywhere we look we are confronted with new cross-cultural encounters and situations – from our workplaces to our customers, from clients to suppliers, from on-site collaboration to virtual networks.

The tide of mass migration and uncontrolled immigration has simply added to the complexity of the challenge.

On the one hand, globalisation and free trade have brought brought enormous economic benefits. On the other hand, the wave of globalisation (and immigration) is blamed for the alienation and impoverishment of many communities outside the elitist cities and centres of power and privilege in Western countries like the United States and United Kingdom.

Navigating changing times

The new governments of these countries, and increasingly other countries in Europe, have to reach out to the neglected cities and communities of their electorate, relate to their concerns and provide them with support. These communities include northern England, Scotland and Wales, just as they do Wisconsin and Ohio and many other states in America.

One third of Hispanic Americans and one third of Asian Americans voted for President Trump. Within a generation, the majority of the US population will be non-white. The simplistic picture of multiculturalism (liberal and tolerant versus authoritarian and racist) may no longer be 100% true.

So how do you manage this diversity? How do you leverage your understanding of many different backgrounds and personality types into competitive advantage? How do you develop effective flexible leadership in the workplace and across borders?

The answer is by developing your Intelligent Leadership!

Understanding how cultural backgrounds and personality types influence behaviour, thinking and expectations is the strategic advantage of high-performing companies and successful leaders.

Emotional and cultural intelligence (CQ) — the science of measuring and leveraging personal and cultural differences — are among the core competencies that a global leader needs to  manage and serve a diverse employee and customer base.


The Intelligent Leadership (IL) Executive Coaching Process is a 6 to 12 months “immersive” leadership and personal growth journey that unleashes a leader’s full potential so they truly become the best global leaders and people they can be.

The IL blueprint strengthens a leader’s inner-core and outer-core, enabling them to achieve sustained greatness and to shine on a global platform.

For more information Visit or Download my Intelligent Leadership™ Executive Coaching Profile.

Ready to Create Lucrative Partnerships in the Asia Business World?
Get your free audio & report kit, 5 Lead Strategies for Winning over Asian Clients: how to build your very own client attraction platform