There was a time when face-to-face interaction was the norm for the workplace, and relationships with bosses, colleagues, partners and customers were based on personal rapport and frequent ‘live’ communication. But with globalisation and technological progress, communication in the[...]..
The recent UK election has given us a rich seam of learning points that we can use to become better leaders. This can be achieved largely by NOT following the example of Prime Minister May and her cabinet ministers.[...]..
One of the biggest challenges when communicating across cultures is the tendency to say and think ‘be like me’. This can cause all kinds of difficulties doing business in other countries and cultures like those of Asia – in negotiations,[...]..
Many Westerners doing business in Asia – even those who have been there for a long time – complain that they still feel outsiders in the country where they are operating. Some say that they expected to feel more at[...]..
I often hear Western businesspeople, including my own clients, say that they have difficulties understanding the right communication style to adopt in Asia business meetings or with members of their company’s Asia team – for example, when videoconferencing. There seem[...]..
For many people, adapting to another culture and lifestyle and way of doing business is often a challenge. And yet for the fortunate few, the ability to perform well in an international or multicultural role seems to come naturally. Why[...]..
I read somewhere recently that the best way to approach the differences of culture and etiquette in Asia between different countries, and to avoid confusion with Western cultural norms, is to group Asian countries under their primary means of eating:[...]..
Thought Leader can easily become a devalued term, especially when companies mass-produce content for their CEOs without really saying anything new or creative or disruptive. …But in fact real thought leaders do not call themselves such. The market decides if[...]..
I was talking with a very successful director of a bicycle company the other day, with operations in Thailand, China, Japan, South Korea and Malaysia. I was trying to find out what it was that had made his company so[...]..
My new novel Chinese Walls is a story of love and corruption set in the Hong Kong and London business world. Part mystery and part detective story, the novel reflects the themes of intercultural relationships and the need for transparency[...]..